Support

We're here to help. Reach out anytime.

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Email Support

For questions, feedback, or any issues with the Pad app, email our support team directly. We respond within one business day.

support@getpad.io
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Privacy Inquiries

For questions about your personal data, deletion requests, or privacy rights under CCPA or other applicable laws.

privacy@getpad.io
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Legal

For legal notices, trademark inquiries, or terms of service questions, contact our legal team.

legal@getpad.io

Frequently Asked Questions

When will Pad be available?

Pad is currently in development and will launch on the App Store for iOS. Join our waitlist at getpad.io to be notified when we launch.

Does Pad record my voice?

No. Pad uses voice-to-text technology that processes speech entirely on your device using Apple's built-in Speech Recognition framework. Raw audio is never stored, transmitted, or retained by Onward Creative LLC. Only the resulting text transcript is saved to your account.

How does Pad use my location?

Pad accesses your location only while the app is actively open, and only to automatically identify the property you are visiting and name your tour session. Location data is never collected in the background.

Can I delete my account and data?

Yes. You can request deletion of your account and all associated data at any time by emailing privacy@getpad.io. We process all deletion requests within 30 days.

Who is behind Pad?

Pad is developed by Onward Creative LLC, an Arizona-based company. For any questions, you can reach us at support@getpad.io.

Is Pad free to use?

Pad will offer both a free tier and optional paid features. Pricing details will be available at launch. Join the waitlist to be notified.